- Report: #927684
Report - Rebuttal - Arbitrate
Complaint Review: Sonic Electronics
Sonic ElectronicsInternet, California United States of America
Sonic Electronics http://www.sonicelectronix.com/ Seller of defective products! Charges for returns! Internet, California
*Author of original report: This is true!
*UPDATE Employee: Sonic Electronix Provides New Merchandise ,Authorized w/ Mr Dj, - Situation Resolved
On 7/23 I ordered another of the same unit from them and went ahead and paid $18 for return shipping. on the 1st unit. I had already faxed the vendor. The vendor does not answer any and all type communications!
Their correspondence to me.
I have talked with my supervisor of what we would be able to do and he
> advised me of the following. On the first order we will only be able to
> refund you what you paid for the item which was $229.99 minus $15 for
> original shipping. For the second order we will be refunding you the
> price for the second shipping label of $18.45 plus the cost of the item
> of $229.99 minus $15 for the original cost of shipping.
> Thank you for getting back with us about your order.
> I have made sure that they will be issuing you the correct refund.
> Unfortunately becuase you did not ship the second item back inside of a
> shipping box they did have to charge you an additional 10% becuase when
> we return the item to the manufacturer they charge for the damage to the
> If you have any other questions please feel free to contact us and we
> would be happy to assist you further. Have a great day.
I was told over the phone that I did not have to send them back box in a box because they were not shipped to me in this fashion!
So it's only going to cost me $71 try and buy a working product from them!!!!
This report was posted on Ripoff Report on 08/15/2012 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sonic-Electronics/Internet-California-/Sonic-Electronics-httpwwwsonicelectronixcom-Seller-of-defective-products-Charges-fo-927684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.