- Report: #362988
Report - Rebuttal - Arbitrate
Complaint Review: Soniccameras.com Sonic Cameras.com
Soniccameras.com Sonic Cameras.comhtt://www.soniccameras.com Marine Park, New York U.S.A.
Soniccameras.com Sonic Cameras.com beware! It's a scam! Marine Park New York
she ordered the lens, and the very next day received a phone call from a customer service rep. the conversation started out normal, he verified her address and typical things like that. then the sales pitch started. he tried to offer her filters at a "great" price. when she said no, he began to try to sell her a different lens.
he told her that it was the same exact lens she ordered, but only slightly different. when she pressed him to tell her what the difference was, all he would say was that it was a "macro feature". he was offering her the "same" lens with more accessories for less money. when she asked him why it costs less, he told her its the american version. last i checked, canon manufactures cameras and accessories in china, malaysia, and japan.
he then proceeded to hang up on her without giving her the chance to say yes or no. when she called back, he became more agressive. she told him that all she wanted was the lens she ordered, and nothing else. he then proceeded to tell her that that particular lens was "backordered" for two weeks, and that if she ordered the lens he was offering shed get free 3 day shipping. when she refused again, he hung up. she tried calling back later to cancel her order with the billing department, and they sent her to the same guy. she told him to cancel her order. he bacame hostile and insulting and she hung up on him. she called back again, only to get the same guy. he proceeded to lecture her on the maturity of hanging up on people, and also informed her that they are a huge company who is involved with google (that made me laugh), and that if they cant satisfy the customer, they have no problem moving on.
all in all this is a sham company who probably doesnt carry a single item they offer on their website, so that when they "confirm" your order, they can sell you some cheap piece of crap at a "great price". Beware and stay away from them.
This report was posted on Ripoff Report on 08/14/2008 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Soniccamerascom-Sonic-Camerascom/Marine-Park-New-York-11234/Soniccamerascom-Sonic-Camerascom-beware-Its-a-scam-Marine-Park-New-York-362988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.