- Report: #650623
Report - Rebuttal - Arbitrate
Complaint Review: Sonix Electronics
Sonix Electronics28340 Ave Crocker Suite 202 Internet United States of America
Sonix Electronics Full Warranty My @$$ Internet
*Consumer Comment: Should also mention...
*Consumer Comment: need more info..
*Author of original report: update
*Consumer Comment: Your reply came in before my 2nd reply..
*Consumer Comment: I'll even go a step further...
*Author of original report: info
*Consumer Comment: What you need to do...
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I got an amp from them in march, and in june it started cutting out whenever Id hit any tiny little bump while driving and the only way to get the amp to work again would be to slap it. I sent it into their warranty center only to be told they found nothing wrong with it, and that I owe $40 for "testing and return shipping". They would not charge my UPS account either, which is outragous because their gouging the shipping price on you instead of using UPS rates. I paid it, got it back, hooked it up...SAME ISSUE! redid all my wiring (THREE TIMES!), even bought brand new matching subs to install with it, still, the same issues. The amp still gets power, but no bump without force.
I sent it in again and was more detailed in when it was happening and they said again, nothing found, so i called and asked them to try again, they said they tried everything (dropping from 3 inches, shaking it, vibrating it) and couldnt get it to do it. how bout putting it in a d**n car and go for a ride around the block and it will do it. So needless to say, now they want $28 for shipping and testing (still wont charge UPS account)
Glad i got the squaretrade warranty on it, because now Im out 70$ in "testing fees".
This report was posted on Ripoff Report on 10/13/2010 04:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sonix-Electronics/internet/Sonix-Electronics-Full-Warranty-My-Internet-650623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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