- Report: #1025671
Report - Rebuttal - Arbitrate
Complaint Review: Sono Bello
Sono Bello9377 East Bell RD. Suite 155 Internet United States of America
Sono Bello Bait and Switch , Internet
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done and she looked great. I agreed to the procedures and signed a contract that day. The contract was for $5000.
Upon returning home, I reflected upon what occurred and realized I had been conned by Sonobello.
I made several telephone calls to cancel the procedure, but I was unable to reach anyone. I sent 3 emails attempting to cancel the procedure. All of the emails were returned as undeliverable.
I repeatedly telephoned Sonobello leaving voice messages for Dana, the manager. She never returned my calls. I decided to try a different approach and I called Sonobello with a different telephone. Surprisingly, Dana answered the phone and she told me she had called corporate and got approval to credit my cards for all of the charges except for $950. She said the fee was charged as a result of canceling the contract as stated in the contract I had signed. I told her I had attempted to cancel that same day as well within 24 hours. She said she was sorry but her hands were tied. A contract is a contract.
This report was posted on Ripoff Report on 03/08/2013 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sono-Bello/internet/Sono-Bello-Bait-and-Switch-Internet-1025671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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