- Report: #497189
Report - Rebuttal - Arbitrate
Complaint Review: Sony Playstation 3 Sony Electronics, Inc.
Sony Playstation 3 Sony Electronics, Inc.919 East Hillsdale Boulevard, 2nd Floor Foster City, California United States of America
Sony Playstation 3 Sony Electronics, Inc. Playstation Playstation 3 breaks twice in 1.5 years, Sony wont warranty Foster City, California
*Consumer Comment: Sony needs to be held responsible
* : System updates
* : PS3
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I got my Playstation 3 in the beggining of 2008. The machine worked real well and i was happy with the product until about August of 2008 when the machine wouldnot read disks anymore. Sony warrantied the product and repaired the POS and gave me a 90 day warranty for th repair. Today I turned on the machine after not using it for about 3 weeks and the machine will not read disks again. Called Sony and they would not give me any information on what was wrong with the machine the first time so i could fix it myself and could not give me any information on what steps to take without sending it in to SONY to have them repair it.
I am not a serious gamer and do not use the playstation more than maybe once every two weeks at most. The same thing happens with the machine twice, SONY does a piss poor job at fixing the initial issue with the machine so it occurs again. Now SONY expects me to pay to have them F-up the console one more time. I can honestly say that SONY turned into a crap company. MY PS 2 still works perfectly fine, never had a problem. Now in two years this POS breaks twice for the same thing.
PS3's just dropped to 299.00. I can honestly say i will never buy another SONY product again. The customer service is terrible and the management that i spoke t doesn't care one way or another about customer loyalty or product quality. I strongly recommned to anyone considering a PS3 for Christmas not to waste the money. You will be very dissapointed. The bluray disc is not worth it, especially with the newer higher quality DVD's. SONY is the biggest waste of money ever!!!!!!
This report was posted on Ripoff Report on 09/18/2009 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sony-Playstation-3-Sony-Electronics-Inc/Foster-City-California-94404/Sony-Playstation-3-Sony-Electronics-Inc-Playstation-Playstation-3-breaks-twice-in-15-497189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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