- Report: #570452
Report - Rebuttal - Arbitrate
Complaint Review: SonyStyle.com
SonyStyle.comInternet United States of America
SonyStyle.com Sony online store Holding back shipment of product as the order was discounted Internet
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I have placed an order DSC W370 Silver model on1/20. The product had an estimated ship date of 2/1. However I did not see my order ship on 2/1. When I contacted customer support I received the usual poor response with the standard apologoes, but we cannot help you. I contacted again on 2/9 and received another similar response saying that they are back ordered. Today I see that the product is in Stock on the site, and my order is not yet processed. The only difference is that when I made the preorder there was a 15% discount where as they are offering a 10% now.
This report was posted on Ripoff Report on 02/16/2010 09:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/SonyStylecom/internet/SonyStylecom-Sony-online-store-Holding-back-shipment-of-product-as-the-order-was-discount-570452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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