• Report: #1048436

Complaint Review: Sounder Auto Sales

  • Submitted: Sat, May 04, 2013
  • Updated: Sat, May 04, 2013

  • Reported By: consumer — Washington
Sounder Auto Sales
7212 Canyon rd Tacoma, Washington USA

Sounder Auto Sales Not in compliance with EPA Enviromental Protection Agency...Selling Vehicles that do not pass E test....Also Removing the "check engine" light bulb with the Puyallup Washington

*REBUTTAL Owner of company: In response to unsatisfied customer

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A friend bought a used vehicle,with high milage.

twentyfour hours later the "check engine" light comes on..a mecanic was called to perform an OBD test....the result: Cylinder #5 missfire detected....car was take back to dealer. They promised to fix it two hors later the deales call...car was supposed to be ready....brings the car to be retested...by the OBD to find out that all they had done is REMOVE the light bulb indicator to "check engine" light..................is not only a Ripoff to consumers....it is also a Federal ofence


This report was posted on Ripoff Report on 05/04/2013 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sounder-Auto-Sales/Tacoma-Washington/Sounder-Auto-Sales-Not-in-compliance-with-EPA-Enviromental-Protection-AgencySelling-Ve-1048436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

In response to unsatisfied customer

AUTHOR: Sounder Auto Sales - ()

We here at Sounder Auto Sales actually like "check engine" indicators. They tell us what is wrong with the vehicle and most times it is simply a sensor that has gone bad. We do our best to replace the faiing sensor, as well as clear the code when the part has been replaced. We do not pull apart the dash to remove a check engine bulb. A cylinder misfire is oftentimes a bad plug or bad wire. We have 75 cars in stock and dont have the time to address every problem on every car. That is why we sell the cars "AS IS" and disclose as much as we know about the car. We're sorry you had a bad experience, but we expect the customer to take partial responsibility in fixing and getting to know their vehicles. We do NOT remove check engine bulbs and do disclose what we know about our vehicles.

 

Sounder Auto Sales

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