• Report: #524259

Complaint Review: (Source) Dazzle White Purchase: Insider Secrets To Weight Loss & Comprehensive Weight Loss

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  • Submitted: Mon, November 16, 2009
  • Updated: Wed, January 13, 2010

  • Reported By: Daizy286 — bangor Pennsylvania United States of America
(Source) Dazzle White Purchase: Insider Secrets To Weight Loss & Comprehensive Weight Loss
240 11 Athabascan Avenue Sherwood park, Alberta United States of America

(Source) Dazzle White Purchase: Insider Secrets To Weight Loss & Comprehensive Weight Loss Dazzle White weight loss and teeth cleaning whether you want it OR NOT Sherwood park, Alberta

*UPDATE Employee: Hello,

*Author of original report: Never ordered this

*UPDATE Employee: Hello,

*UPDATE Employee: Hello,

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I tried Acaiburn over the summer - big mistake, doesn't work. In september, two small charges appeared on my credit card statement that my husband did not question. elitepack 8663962729 2.99 and ezkit 8664371621 7.08

When the same two appeared again in October, he checked with me. The two combined are barely over $10, but if they hit a lot of people, they are getting really rich.

I have tried contacting both numbers and get machines. had to contest them with the credit card company and close the account out.


This report was posted on Ripoff Report on 11/16/2009 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Source-Dazzle-White-Purchase-Insider-Secrets-To-Weight-Loss-Comprehensive-Weight-Loss/Sherwood-park-Alberta-/Source-Dazzle-White-Purchase-Insider-Secrets-To-Weight-Loss-Comprehensive-Weight-Loss-524259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: jason gladstone - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#2 Author of original report

Never ordered this

AUTHOR: Daizy286 - (United States of America)

You say that the terms are revealed on the order form? What order form? This product was never ordered and I cancelled the other product that I did order because it doesn't work either. I see A LOT of people have the same complaint. I think that you must not be as clear as you believe if these charges are legitimate. I know that the charges on my credit card showed up 2 mionths AFTER I canceled the product I did order. So, once again, were are these terms that are so clearly spelled out?
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#3 UPDATE Employee

Hello,

AUTHOR: Miriam.Hudson - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Respond to this report!
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#4 UPDATE Employee

Hello,

AUTHOR: brenda.hawks - (United States of America)


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
                   
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