• Report: #749550

Complaint Review: South Bay Expressway

  • Submitted: Wed, July 06, 2011
  • Updated: Sun, July 10, 2011

  • Reported By: Buddy — Vista California United States of America
South Bay Expressway
1129 La Media Road San Diego, California United States of America

South Bay Expressway Insidiously Insatiable For Revenue No Fault Privatized Bureaucracy San Diego, California

*Author of original report: Resolution of Problem

*UPDATE Employee: Please provide more information...

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The most resilient and intimidating bodies of officially sanctioned extortion are these bureaucratic entities who use the law to extract revenues from individuals who would rather pay than fight or contest the validity of the fine or penalty that gets levied against them.

These entities are a form of "organized crime" in that they follow data that they know might be incorrect in real time, but correct in terms of the last officially recorded data.

Such is the case with me when I bought a used Chrysler van at North County Ford in Vista on 05/08/2011. I sold them my old 2003 Dodge Grand Caravan for $1K trade-in value. I signed a Release of Liability form that the dealership mailed in promptly.

On about 06/24/11, I received a notice of Toll Evasion - Payment Request from South Bay Expressway for an astronomical amount and from a van I no longer owned or drove since 05/10/11.

Then two more violation notices arrived!

I swung into action and went to the dealership and told them what had happened. They gave me another Release Of Liability form and I took it to the DMV and waited in line to see someone. The young lady told me that the original release of liability form had not been recorded yet in Sacramento and she had the nerve to say that it might have been lost in the mail.
It really takes the cake when a DMV employee blames their ineptitude on the USPS!

She gave the form a dated and coded stamp and made two copies for me to send to South Bay Expressway.

Today, I went back to the dealership and they printed copies of the transaction trail of when I sold it to them and when it ws sold to subsequent parties.

So far, there are a total of 12 South Bay Expressway violations outstanding with more on the way because this individual has decided to completely disregard the toll booth on almost a daily basis!

What a nightmare! I am having to prepare a packet of documents for each and every violation!

I am driving down there in person tomorrow and if they give me any difficulties, I will take all documents to the office of Congressman Daryl Issa and let his energetic staff scrutinize them.

The person who bought my old van is in no hurry to register it in his name since the sticker was renewed in March.

The DMV is so far behind that South Bay Expressway is relying on information that they know might not be current, but will only accept official documentation provided by that very same inefficient entity in order to stop the collection process they already have underway!

South Bay Expressway has a limited number of days within which you must respond with proper DMV documentation. If the DMV is already hopelessly behind, then how are they going to respond to your document request in time to meet South Bay Expressway's deadline? And on top of that, you have to pay them $20 for that documentation!

Now how is that for using the law for INTIMIDATING and EXTRACTING revenue in the shadows of inneficiency and ineptitude?!

One private sector beast feeding off of a much larger public sector beast and a body of laws that won't flex to fit the new sluggish reality of an overwhelming workload for an under organized  DMV.

I am quite anxious to blow the lid off of this symbiotic relationship and to encourage car dealerships to have their customers sit down at the dealerships and file release of liability forms on line.

Meanwhile, South Bay Expressway needs to begin accepting other forms of documentation other than just that supplied by an ever increasingly innefficient and hopelessly behind DMV!

This report was posted on Ripoff Report on 07/06/2011 04:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/South-Bay-Expressway/San-Diego-California-92154/South-Bay-Expressway-Insidiously-Insatiable-For-Revenue-No-Fault-Privatized-Bureaucracy-S-749550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Resolution of Problem

AUTHOR: Buddy - (United States of America)

Fortunately for me this problem has been resolved because I took the time to take copies of the documents that followed the trail of transactions and transfer of ownership of my FORMER vehicle, all the way down to the South Bay Expressway office.

The staff at the South Bay Expressway office were completely professional and courteous, but the only source document they accepted was the copy of the release of liability form that the Oceanside DMV date stamped and made a copy of for me.

Even though I had different source documents that show who the current owner is, North County Ford will now be receiving all of the toll violations until their own release of liability form gets processed in Sacramento OR they send someone down to the Oceanside DMV to wait in line and walk it through so that a clerk can enter it in the computer data base and stamp it with a date code and give North County Ford a copy so that North County Ford can make several more copies to send for each toll violation they will be receiving since the driver of my old van is blowing through the toll booth at least once a day!

And then it will be the auto auction company's turn to receive the toll violation notices until they expedite a release of liability form because the one they mailed in within five days by law, will not be processed in Sacramento for at least two months because that is approximately how far behind they are in Sacramento and getting farther behind with each passing day.
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#2 UPDATE Employee

Please provide more information...

AUTHOR: South Bay Expressway - (USA)

Hello Buddy:
We apologize that you have had to take extra steps to make sure you are not held responsible for the new owners citations. It sounds like you have done your part and taken the proper steps with the DMV to release your liability. If you will provide us with some additional information like a license plate or citation number, wed be happy to look further into the situation. At that point, we should be able to transfer the citations to the new owner and hold them responsible for the violations. Please e-mail us your contact information, license plate or citation number and your documentation to customerservice@southbayexpressway.com and include Report: #749550 as your subject and well contact you directly to get this resolved for you.
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