• Report: #908304

Complaint Review: South Bay Expressway

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  • Submitted: Sat, July 07, 2012
  • Updated: Thu, July 12, 2012

  • Reported By: CrackerJack1999 — Santee California United States of America
South Bay Expressway
1129 La Media Rd Internet United States of America

South Bay Expressway Charging me for Toll Evasion and I paid, even have a receipt for Credit Card, Internet

*UPDATE Employee: We're happy to assist you with your violation...

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On 6.17.2012 I got off took a wrong exit and not familiar with the area, 125 Toll area in South Bay.  I was frustrated that I had to go several miles before being able to turn around.  As I got to the exit, I saw the toll charge.  I gathered change and paid bills and change.  I immediately returned and had to pay another $2.50. 

I was out of change, so put it on my credit card.  I received a green light both times. Last week I got a Toll Evasion nitice with balance of $64.  I immediately sent a reply or dispute, and they replied with a reduction of $10.00.  I can not find out how to appeal at this point. I even have a witness that was in the car with me and helped me gather change.




This report was posted on Ripoff Report on 07/07/2012 10:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/South-Bay-Expressway/internet/South-Bay-Expressway-Charging-me-for-Toll-Evasion-and-I-paid-even-have-a-receipt-for-Cre-908304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We're happy to assist you with your violation...

AUTHOR: South Bay Expressway - (USA)

We are sorry to hear you are had trouble with a trip taken on South Bay expressway. Please contact our Customer Service Center and we would be happy to research this matter further. We can access the details of the violation and correct any errors that may have occurred once you provide us with the violation number. 

Please respond on this Web site or via e-mail at customerservice@sbxthe125.com with the subject line Ripoff Report #908304 to expedite a response or call us at (619) 661-7070 Monday through Friday between 8am-5pm.

Were looking forward to helping resolve this matter. Customers should always call us if they have any concerns with a notice or statement they receive.

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