- Report: #663865
Complaint Review: South Valley Auto Group Inc. D.B.A. as AAMCO
| South Valley Auto Group Inc. D.B.A. as AAMCO 6948 W. Chandler Blvd
Ahwatukee / Chandler, Arizona United States of America |
|
South Valley Auto Group Inc. D.B.A. as AAMCO AAMCO Transmissions They got me for the $550 GUESSTIMATE. Ahwatukee / Chandler, Arizona
*Consumer Comment: We have to reinstall it.
*Author of original report: light bulb didn't go on
*Consumer Comment: Jim is correct..
*Consumer Comment: Master Mechanic Jim here
*REBUTTAL Owner of company: No Guesstimates!
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18 complaints have been filed against this group of AAMCO dealerships in the Phoenix, Arizona area during last 36 months. Six of these complaints were not even given the courtesy of a response. This outfit has an F rating by the Better Business Bureau. The previous owner John Lindsay Sr had recently died but this has not changed, in my opinion, unethical and confusing business practices.
After dropping the pan from my transmission I was informed that the fluid was burnt and there are metal shavings on the magnet. They then informed me they need to pull the transmission out so they can find out what is "really wrong" and I quote" We don't have x-ray eyes around here" I agreed to pay $550 so that I would find out the cost of necessary replacement parts and how much additional labor was needed. I did approve transmission removal and inspection. After finding their extremely poor BBB business rating and receiving a verbal quote for $2351.95, I told them to stop all work.
South Valley Auto Group Inc.( AAMCO ) provided me with an invoice that stated $1634.34 was necessary to provide "Reconditioned Service. Hard Parts and Other Components if necessary are Additional Cost. I opted not to accept this open-ended service recommendation with the base fee of over $1600.
I find it unacceptable that for a charge of $550 which includes the cost of "Disassembly and Examination of the Transmission I was not told the cost of replacement parts. I agree no one has x-ray eyes but when you pay to have a transmission disassembled and sitting on a table for inspection a principled SAE certified transmission mechanic could tell me what parts were needed.
If you want a GUESSTIMATE for $550 and want to sign an open-ended service agreement... the South Valley Auto Group Inc.of AAMCO dealerships is the place for you. They are doing business as usual.
This report was posted on Ripoff Report on 11/19/2010 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/South-Valley-Auto-Group-Inc-DBA-as-AAMCO/Ahwatukee-Chandler-Arizona-85226/South-Valley-Auto-Group-Inc-DBA-as-AAMCO-AAMCO-Transmissions-They-got-me-for-the-550-663865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
We have to reinstall it.
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Friday, November 26, 2010
A FLAT LIE that's your property, not theirs, At this point make them put it in the trunk unassembled (As it stands RIGHT NOW) and before they can "Accidentaly" Overhaul it, They've fucked you out of $550 right now, and if they do ANY more work the price will Jump to 3 grand or more.
Unfortunate that you let them disassemble it, Now they GOTCHA, the "Remanufactured" part they want to install IS YOUR TRANS
If you can, show up at their shop with a cop or a deputy and INSIST they put it in the trunk, they'll squeal and balk but DO IT them find a decent trans man (Perhaps the other AAMCO?) to see what's really wrong with it (If anything)
As it stands right now You're going to need somewhere around 3grand to "Fix" it, DON'T LET THESE THIEVES PROSPER.
Do NOT give them "Permission" to procede (And be careful, they'll trick you into saying something like "Well If it HAS to be overhauled" THAT'S PERMISSION TO SCREW YOU)
You're in trouble, right now they've got your car as hostage, GET IT BACK.
#2 Author of original report
light bulb didn't go on
AUTHOR: GOTME - (USA)
SUBMITTED: Friday, November 26, 2010
#3 Consumer Comment
Jim is correct..
AUTHOR: Ronny g - (USA)
SUBMITTED: Wednesday, November 24, 2010
...just keeping an open mind to both sides. The reply from the owner of the business seems reasonable so at this point if I had to choose a side, I would lean towards the business. Certain components of a vehicle do not require such expense to diagnose..and consumers do get ripped off in those cases no doubt..but a transmission removal and tear down/inspection can be quite a labor intensive job.
#4 Consumer Comment
Master Mechanic Jim here
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Wednesday, November 24, 2010
ALL transmission pan magnets have metal shavings on them, that's what they're for, it's manufacturing shards and NOT A SIGN OF TRANS TROUBLE. (Of course since people don't look in Oil pans and Mechanics do, this SCAM continues to Make Tranny Shops rich.
Believe me that's NOTHING in transmissions that doesn't HAVE to be there, it's to keep those shards OUT of the Sensitive very close tolerance valves and servos ,and is absolutely going to have metal dust stuck to it, it's manufacturing grit that can't be ALL washed out. (Yep they try, but the magnet Is Still needed.)
#5 REBUTTAL Owner of company
No Guesstimates!
AUTHOR: John - (United States of America)
SUBMITTED: Wednesday, November 24, 2010

