This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Just received a BOGUS letter in the mail informing me that I have apparently $1,640 of unpaid tolls due to Southbay Expressway. Funny thing about this is, I AM a Fastrak member and pay my account straight out of my checking account. I never received a letter or a phone call from Southbay Expressway. My vehicle info is my vehicle but I very clearly remember not giving them my license plate number as this vehicle did NOT have any at the time of these offenses. I called Southbay Expressway and gave them my vin number and vehicle description. They sent out a transponder and I was good to go. Soon after receiving it, it stopped beeping as I passed through the tolls. I called Southbay Expressway about a couple violations I had received in the mail and explained what was going on. They cleared it up and all was good. Here we are 3 months after the supposed violations and without ANY notice from SBX I am being hit with a collections notice from some firm in Denver, or is it San Antonio no it looks like it is Dallas. Weird. Then I call and they hang up. Another strange anomaly, I go to SBXTolls.com and the page doesn't exist. I would really like some answers. I have always paid my bills to SBX on time and have never had issues. The one time there was a problem, it was resolved with no issue. If SBX does not fix this...I will seek legal counsel. One thing is for sure...NO MONEY will go to any BOGUS law firm in the form of cashier's check or money order, also strange to me. I will be contacting my lawyer in the morning as this is a BOGUS claim. I hope this is a joke.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
We're sorry to hear about your negative experience. LGBS is a collections agency and they are tasked to follow up on delinquent accounts and violations on South Bay Expressway. It sounds like your license plate(s) may not have been properly registered and perhaps there is an issue with your transponder. For future reference, FasTrak account users are required to have license plate(s) registered to their account. For customers with new cars, the VIN number is collected initially and, once license plates are issued, customers are required to update their account with this information.
Please contact us directly at customerservice@SBXthe125.com (include your name, account and violation numbers with the subject Ripoff Report), so we can assist you, research the issue, and get back to you with a resolution. We look forward to hearing from you.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.