• Report: #984686

Complaint Review: Southbay Expressway

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  • Submitted: Wed, December 19, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: Joe26 — Silverdale Washington United States of America
Southbay Expressway
1515 cleveland place, suite 300 Denver, Colorado United States of America

Southbay Expressway Linebarger Goggan Blair&Sampson LLP Southbay Expressway SCAM! LGBS are scammers do NOT give them money!! Denver, Colorado

*UPDATE Employee: Please contact us directly so we can assist you ...

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Just received a BOGUS letter in the mail informing me that I have apparently $1,640 of unpaid tolls due to Southbay Expressway. Funny thing about this is, I AM a Fastrak member and pay my account straight out of my checking account. I never received a letter or a phone call from Southbay Expressway. My vehicle info is my vehicle but I very clearly remember not giving them my license plate number as this vehicle did NOT have any at the time of these offenses. I called Southbay Expressway and gave them my vin number and vehicle description. They sent out a transponder and I was good to go. Soon after receiving it, it stopped beeping as I passed through the tolls. I called Southbay Expressway about a couple violations I had received in the mail and explained what was going on. They cleared it up and all was good. Here we are 3 months after the supposed violations and without ANY notice from SBX I am being hit with a collections notice from some firm in Denver, or is it San Antonio no it looks like it is Dallas. Weird. Then I call and they hang up. Another strange anomaly, I go to SBXTolls.com and the page doesn't exist. I would really like some answers. I have always paid my bills to SBX on time and have never had issues. The one time there was a problem, it was resolved with no issue. If SBX does not fix this...I will seek legal counsel. One thing is for sure...NO MONEY will go to any BOGUS law firm in the form of cashier's check or money order, also strange to me. I will be contacting my lawyer in the morning as this is a BOGUS claim. I hope this is a joke.

This report was posted on Ripoff Report on 12/19/2012 08:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Southbay-Expressway/Denver-Colorado-80202/Southbay-Expressway-Linebarger-Goggan-BlairSampson-LLP-Southbay-Expressway-SCAM-LGBS-ar-984686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us directly so we can assist you ...

AUTHOR: South Bay Expressway - (USA)

We're sorry to hear about your negative experience. LGBS is a collections agency and they are tasked to follow up on delinquent accounts and violations on South Bay Expressway. It sounds like your license plate(s) may not have been properly registered and perhaps there is an issue with your transponder. For future reference, FasTrak account users are required to have license plate(s) registered to their account. For customers with new cars, the VIN number is collected initially and, once license plates are issued, customers are required to update their account with this information.
 
Please contact us directly at customerservice@SBXthe125.com (include your name, account and violation numbers with the subject Ripoff Report), so we can assist you, research the issue, and get back to you with a resolution. We look forward to hearing from you.

Thank you.

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