- Report: #659889
Report - Rebuttal - Arbitrate
Complaint Review: Southwest Airlines
Southwest AirlinesLos Angeles, California United States of America
Southwest Airlines Row 44 Scam, Fraud, Rip-Off In-Flight Wi-Fi Los Angeles, California
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The flight attendants are no help. The guy looked at me like I was talking in Flemmish when I tried to explain the problem, and others around me were trying to get his attention because they too could not use the service. When I asked about a refund, the attendant said I'd have to speak to someone on teh ground. And they just referred me to the company who referred me back to the airline (after five or six emails went unreturned I may add). Basically the old run-around, probably hoping I will lose interest in recovering my five dollars. Well, I'm a principled guy who believes you should deliver what you advertise, no matter how much, and it's not nice to scam people. And that's all I feel...scammed.
This report was posted on Ripoff Report on 11/09/2010 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Southwest-Airlines/Los-Angeles-California-/Southwest-Airlines-Row-44-Scam-Fraud-Rip-Off-In-Flight-Wi-Fi-Los-Angeles-California-659889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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