- Report: #1052689
Report - Rebuttal - Arbitrate
Complaint Review: Southwest Engines
Southwest EnginesCudahy, WI Internet USA
Southwest Engines SCAM - Attorney hired for their BREACH OF CONTRACT Internet WI
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When the engine in our 2004 Jeep Wrangler Rubicon slung a rod in March 2013, we searched high and low for a new engine, but none were to be found. After talking with several dealerships and mechanics, they suggested a used engine. So, when we found the "Grade A" engine for our Jeep listed on Southwest Engine's website, for considerably less than we could buy a rebuilt engine, we were excited.
We read reviews about the company, and despite the overwhelming bad reviews we assumed only people who were upset at the company were posting. So, we ordered the engine for $1850+/-. Big mistake!! Believe EVERY negative word you read about this company online!!!
Their contract states "Delivery within 7-14 business days...". That's bull. After waiting 28 business days - not calendar days - we still had not received the engine we'd paid for over a month earlier! After calling the company EVERY DAY they continued to give us the run-around until we hired an attorney to get involved, due to their breach of contract. After much research by our attorney, he found this company doesn't have an office in CA as their website states, at all. They're acutally based in WI, and go by the name Engine & Transmission World. And, THEY'RE BEING INVESTIGATED by the BBB and the DOJ for FRAUD! Our attorney issued a breach of contract letter, and we were instructed by him to go through Visa to get our money back.
The same day they received our attorney's letter, they shipped some kind of engine out to us, for which we refused delivery (as advised by our attorney). There's no way they just happened to send us the "Grade A" engine we had paid for the very day they were informed they were in breach of contract! I seriously doubt that engine was anywhere close to what an honest person/company would consider "Grade A" anything!! We've turned this information over to the DOJ to aid in their FRAUD investigation.
Steer clear of Southwest Engines (aka SWEngines, SWE, Engine & Transmission World, ETW). They have other aliases, too, to evade criminal prosecution. Do your research before dealing with them or any of their other business names. It's a SCAM!! Due to the horror stories of others, we decided to involve an attorney in this ordeal. If you're facing the same problems, I encourage you to do the same!
We have since ordered a reman. engine from Jasper Engines, and it was delivered the day after we ordered it. So far, so good with them.
This report was posted on Ripoff Report on 05/21/2013 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Southwest-Engines-/internet/Southwest-Engines-SCAM-Attorney-hired-for-their-BREACH-OF-CONTRACT-Internet-WI-1052689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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