• Report: #1115169

Complaint Review: Southwest Engines, Inc

  • Submitted: Mon, January 13, 2014
  • Updated: Mon, January 13, 2014

  • Reported By: Ken — Lexington Kentucky
Southwest Engines, Inc
2100 East College Ave. Cudahy, Wisconsin USA

Southwest Engines, Inc Engine and Transmission World, LLC Warranty Rip off! Cudahy Wisconsin

*Author of original report: southwest engines scam

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Facts:

Engine was professionally installed by Versailles Rd Auto Sales Lexington Kentucky.
Warranty guidelines were followed.
 
Engine failed in Olathe Ks and auto was towed to Brett's auto in Olathe Kansas.
 
Southwest Engines was contacted by me and Brett's auto in Olathe Kansas.

Engine was assessed by  Brett's auto in Olathe Kansas Per Southwest Engines directions. [continued below]....
.....
J.B. at Brett's auto Olathe Kansas spoke directly with Dale ? at Southwest Engines.
 
Per Dale's ? Southwest Engines directions Brett's auto Olathe Kansas found Engine to be defective.
 
Dale at Southwest engines contacted Brett's auto to this same conclusion and informed Brett's auto that indeed Engine was defective and would be replaced under warranty.

But then stated to J.B. at Brett's auto Olathe Kansas that Southwest Engines would not cover parts and labor (est. $2200) costs needed for re-installation.
 
It is clearly documented on my Receipt that Parts and Labor are part of the purchase warrenty.
 
I have made repeated attempts to speak with Dale ? at SWE to no avail. I have contacted Dale and other at SWE leaving numerous voice mails to no avail. I instructed JB at Brett's auto to contact Dale ?. with success.

Dale was instructed by JB  to contact me as to details to my warranty so that this matter could be moved forward.
 
No response to mine or others attempts to resolve the warranty issues.
 
Please help!

 


This report was posted on Ripoff Report on 01/13/2014 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Southwest-Engines-Inc/Cudahy-Wisconsin-53110/Southwest-Engines-Inc-Engine-and-Transmission-World-LLC-Warranty-Rip-off-Cudahy-Wiscon-1115169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

southwest engines scam

AUTHOR: Ken - ()

Please join this campaign!

    Hello!
    I've started the petition "Wisconsin Governor and J. B. Van Hollen Wisconsin, Attorney general and Wisconsin Department of Agriculture, Trade and Consumer Protection:

    Investigate, take action, and if needed prosecute Southwest Engines Inc. 2100 East College Avenue Cudahy, Wisconsin USA for any dishonest, fraudulent or illegal business practices." and need your help to get it off the ground.
    Will you take 30 seconds to sign it right now? Here's the link:

    http://www.change.org/petitions/wisconsin-governor-and-j-b-van-hollen-wisconsin-attorney-general-and-wisconsin-department-of-agriculture-trade-and-consumer-protection-investigate-take-action-and-if-needed-prosecute-southwest-engines-inc-2100-east-college-avenue-cudahy-wisconsin-usa

    Here's why it's important:
    Southwest Engines Inc. 2100 East College Avenue Cudahy, Wisconsin USA is preying on consumers. The Wisconsin Department of Agriculture, Trade and Consumer Protection is aware of this but is unable to act swiftly due to bureaucracy. Mean while more and more consumers are taken advantage of. Many consumer losses are for thousands and thousands of dollars. This has gone on for long enough. It is time for attention to be paid to Southwest Engines Inc.
    You can sign my petition by clicking here.

    Thanks!
    Ken

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