- Report: #923129
Report - Rebuttal - Arbitrate
Complaint Review: Southwest Spa
Southwest SpaInternet United States of America
Southwest Spa Sierra Spas Worthless Spa Warranty, Internet
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Told to contact makers and claim on warranty. Told that warranty depreciates at 10% per year - no issue with that. But I have to ship the SPA back to the California for them to inspect it and "if" they deem it faulty I can pay them 50% of the cost plus the shipping and import taxes to get it back to the UK.
So in my humble opinion the spa warranty is worthless unless you live in the States. Lesson learnt - buy from a reputable company who look after their customers in the future.
This report was posted on Ripoff Report on 08/06/2012 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Southwest-Spa/internet/Southwest-Spa-Sierra-Spas-Worthless-Spa-Warranty-Internet-923129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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