- Report: #1007421
Report - Rebuttal - Arbitrate
Complaint Review: Sovereign Bank / Identity Protector
Sovereign Bank / Identity ProtectorProvidence, Rhode Island United States of America
Sovereign Bank / Identity Protector They could not care less Providence, Rhode Island
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Last year, they mysteriously stopped deducting an automatic revolving loan payment from one my accounts. When the loan was frozen with no notice I started an inquiry. I took a FULL YEAR to resolve their paralysis, have the bogus charges refunded and reactivate the loan.
I have so much going on at this bank that bailing out would be huge hassle. Now, however, I'm closer than ever. I learned today that one year ago, without warning, they discontinued my credit monitoring services due to another internal billing error. The couldn't be bothered to make a call or send an email. They just hung me out to dry. Lucky for them there doesn't seem to have been any fraud. What a law suit that would have been.
I hate this bank. Santander must be Spanish for "dare us to give a f**k". Steer clear.
This report was posted on Ripoff Report on 02/01/2013 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sovereign-Bank-Identity-Protector/Providence-Rhode-Island-/Sovereign-Bank-Identity-Protector-They-could-not-care-less-Providence-Rhode-Island-1007421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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