- Report: #139693
Report - Rebuttal - Arbitrate
Complaint Review: Sovereign Bank
Sovereign BankBelmont St, Brokton, Massachusetts U.S.A.
Sovereign Bank Disaster disaster customer care, and slow down process Ripoff! Brokton Massachusetts
*Consumer Suggestion: How to file a complaint
*UPDATE Employee: Against bank policy
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after too many calls and claim after 20 days we still dont know any result, customers services have no clue and i have to explain to each one the story and all detail about the 19th transaction.
their costomer services is i think somewher else in the world. we do respect other peaple anywhere but we need some in the usa.
i received a letter today saying if i did one of those trasaction on 04/04/2005 even they know that the card is not in my pocession. so i call them and they told me they will call me back. never happen. i have all the documents. i still dont know what to do after 21 days.
This report was posted on Ripoff Report on 04/21/2005 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sovereign-Bank/Brokton-Massachusetts-02301/Sovereign-Bank-Disaster-disaster-customer-care-and-slow-down-process-Ripoff-Brokton-Mas-139693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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