• Report: #1005652

Complaint Review: Soylent Black Alerts

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  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: Bob — Whitehouse Texas United States of America
Soylent Black Alerts
Internet United States of America

Soylent Black Alerts charged my at&t bill $3.99 monthly without my authorization , Internet

*Author of original report: How did they get my info

*Consumer Comment: Hiw, exactly did Soylent Black get your information...

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Soylent Black Alerts signed me up for a recurring monthly subscription to be billed to my AT&T cell phone bill.
I was unable to cancel online as AT&T advised. I called AT&T to get a credit and for them to cancel it. I got the credit but the recurring charge of $3.99 was on my bill the next month. I called AT&T again and went through the whole story again. They said I would get credit and cancel the subscription again. We'll see.
I am going to email Soylent Black and try to cancel that way....Please check your wireless bill carefully as I didn't notice the fraud until a couple months of charging me. Don't take anything for granted!

This report was posted on Ripoff Report on 01/29/2013 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Soylent-Black-Alerts/internet/Soylent-Black-Alerts-charged-my-att-bill-399-monthly-without-my-authorization-Intern-1005652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

How did they get my info

AUTHOR: Bob - (United States of America)

In response to your question, "How did they get my info?"
I have no idea. I have all text messages blocked for months now.
I still receive texts from AT&T. I did get a text from AT&T stating
Soylent Black renewed my subscription for another month.
It's a mystery how this all happened.
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#2 Consumer Comment

Hiw, exactly did Soylent Black get your information...

AUTHOR: Ken - (USA)

to "sign you up for a recurring monthly subscription?
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