• Report: #5301

Complaint Review: Spa Gallery

  • Submitted: Wed, May 30, 2001
  • Updated: Thu, April 25, 2002

  • Reported By:Tempe Arizona
Spa Gallery
Lexington, Kentucky U.S.A.

Spa Gallery, Good to you until you Sign the Contract. Cal Spa, bogus warranty

*UPDATE Employee: consumer satisfaction guaranteed

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I Purchased a Spa from These People and it Was a Lemon from the Start everything that Goes wrong with There Products is the Customers fault.

Spa Gallery will not Warranty it and Cal Spa will Not Warranty it either.

They are Good to you until you Sign the Contract. Buyers Beware!!!
Stay Away From Both these people.

This report was posted on Ripoff Report on 05/30/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spa-Gallery/Lexington-Kentucky/Spa-Gallery-Good-to-you-until-you-Sign-the-Contract-Cal-Spa-bogus-warranty-5301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

consumer satisfaction guaranteed

AUTHOR: Spa Gallery - ()

As the consumer-business liason, all consumers
should be aware of those select group of retailers
that have been invited to join the Better Business
Bureau, meaning that this group has am extremely
limited number of consumer complaints. An even
more limited number of retailers are members of
the BBB's Care Program, which is dedicated to
specialized consumer dispute resolution, so that
all consumer issues are adequately addressed and
satisfactorily resolved in a timely manner.

Please always check with your local Better
Business Bureau prior to making a major
purchase decision. Retailers who are NOT members
are usually not because they have experienced far
too many consumer complaints. The BBB researches
these statistics prior to INVITING any business
to become a member.

Have you tried resolving your issue/s through the
Better Business Bureau?....?

That is what they are there for, to serve all of
us as consumers.
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