- Report: #737514
Report - Rebuttal - Arbitrate
Complaint Review: Spano Plumbing Services
Spano Plumbing Services34 S. 6th Avenue Mt. Vernon, New York United States of America
Spano Plumbing Services Mr. Rooter Plumbing & Heating Fraudulent Services Mt. Vernon, New York
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I spoke with a relative that works in sewer services a few days later and explained the service call and he told me that a service call with no work performed is free of charge. I called the company to ask how much it would be for a visitation/estimate and i was told free of charge unless any work is done.
I contacted the company two more times by phone and sent a certified letter. I received a voice mail from the company telling me the charge was for diagnosis of the problem. I called back the next day only to get a secretary saying she would pass on the message.
I looked up this company on the local web and found a few complaints about their services.
Their technician did absolutely nothing and i was charged. Lesson learned. Filed complaint with BBB and NYS Attorney General and plan on taking them to court.
This report was posted on Ripoff Report on 06/06/2011 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spano-Plumbing-Services/Mt-Vernon-New-York-10550/Spano-Plumbing-Services-Mr-Rooter-Plumbing-Heating-Fraudulent-Services-Mt-Vernon-New-737514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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