- Report: #142446
Report - Rebuttal - Arbitrate
Complaint Review: Spark Energy
Spark Energy2603 Augusta Drive #1400 Houston, Texas U.S.A.
Spark Energy ripoff dishonest deceptive fraudulent advertising and billing Houston Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When I received the electricity bill the next month, the rate was not what he promised. I calculated the usage; the 0.069% rate is correct, but the 0.022% increased to 0.037%. Yes, the cost of an electric bill is depended on usage, but the rate should stay the same.
I called to complained about the rate, they rudely responded to that this 0.022% rate never existed. The manager said, "did you get it in writing? My employee would never lie like that, "with a very abrupt and mean voice.
This company lied by advertising false information and have terrible customer service. No one was willing to hear me out. Now I am stuck to a 36 months contract because of someone's greed to make money. My two month's bill is now $920.15.
My old energy bill for two months is only about $400 max. I don't know what else to do. They refuse to cancel my service. I feel that I have been taking advantage of. Spark Energy conducted themselves in a very unprofessional manner.
This report was posted on Ripoff Report on 05/12/2005 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spark-Energy/Houston-Texas-77057/Spark-Energy-ripoff-dishonest-deceptive-fraudulent-advertising-and-billing-Houston-Texas-142446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.