• Report: #232005

Complaint Review: Sparkletts Bottled Water

  • Submitted: Mon, January 22, 2007
  • Updated: Wed, January 31, 2007

  • Reported By:Phoenix Arizona
Sparkletts Bottled Water
5430 E. Commerce Flagstaff, Arizona U.S.A.

Sparkletts Bottled Water Waiting on refund of negative balance for over 3 months Ripoff Flagstaff Arizona

*Consumer Comment: I'd like to make a suggestion...

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I moved out of Flagstaff on 10/13/06. On 10/12/06, I brought all the Sparkletts equipment I had to their local office and turned it in, and was promised a refund of the balance I had left on my account. I was assured the refund would be sent to me within 4-6 weeks. The refund amount is $68.83. I called them back in November to follow up on the refund, and was told it would take possibly another week or two, and that they would re-transmit the request to the correct office for processing. I still haven't received my refund. I lodged a complaint with the BBB, and they have refused to respond. I've now contacted a lawyer.

Meredith
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/22/2007 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sparkletts-Bottled-Water/Flagstaff-Arizona-86004/Sparkletts-Bottled-Water-Waiting-on-refund-of-negative-balance-for-over-3-months-Ripoff-Fl-232005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I'd like to make a suggestion...

AUTHOR: Karen - (U.S.A.)

Have you contacted Sparkletts' corporate office? I work for a large corporation and initiate refunds. however the checks are actually issued out of our corporate office. It can be a somewhat timely process. I think that's how most large corporations are. Local offices have little if no control over issues such as this.

Go to their website and look for a corporate contact phone number. It is pretty known that the BBB doesn't really do much to help, and good luck finding a lawyer that will take a case for that amount. If you want to go the "legal" route, I would think that small claims court would be more suited to your situation. Good luck and I hope you get your money back.
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