- Report: #821338
Report - Rebuttal - Arbitrate
Complaint Review: Sparkletts Water
Sparkletts Water4500 York Blvd Los Angeles, California United States of America
Sparkletts Water Deceptive business practices to get you under contract, and no customer service response Los Angeles, California
*Author of original report: You should be a top-tier manager for DS Waters
*UPDATE Employee: DS Water Does not charge State Sales Tax. Energy Surcharge is for Fuel
*Consumer Comment: And?
*Author of original report: GET A LIFE (and learn to read)
*Consumer Comment: Really
*Consumer Comment: This company is the worst
*Author of original report: Ken, it would help if you knew what you were talking about -- do you work for Sparkletts?
*Consumer Comment: I don't like Verizon's cell phone surcharges either, but will wait until my contract expires before any action on my part.
Needless to say, no one ever did. I paid what I owed, minus the "surcharges", but then the delivery guy stopped bringing water -- even though I saw him in the building one day and specifically asked him to bring me a bottle b/c I was almost out. He said he would, but then didn't show up, and a few weeks later he left a bottle outside a neighbor's door (in the hall) but didn't come into my suite. In the meantime, Sparkletts kept billing me for the cooler rental, even though I didn't have any water. I finally asked my neighbor to tell the delivery driver to pick up the cooler or I would just leave it out in the hall.
Now, they have the nerve to send me to collections b/c I "cancelled" my contract before the year was up. My point of view is that 1) there never was a contract b/c of their fraud in getting me to sign with them in the first place, and 2) if there was a contract they breached it by failing to deliver water.
Hopefully, either they or the agency will wise up and not really get me upset, b/c if they do they might find themselves on the wrong end of an unfair business practices lawsuit. (I am an attorney who doesn't like people who engage in deceptive business practices.)
This report was posted on Ripoff Report on 01/11/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sparkletts-Water/Los-Angeles-California-90041/Sparkletts-Water-Deceptive-business-practices-to-get-you-under-contract-and-no-customer-s-821338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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