• Report: #294324

Complaint Review: Special Data Processing

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  • Submitted: Tue, December 25, 2007
  • Updated: Fri, February 08, 2008

  • Reported By:St Petersburg Florida
Special Data Processing
16120 US Highway 19N Clearwater, Florida U.S.A.

Special Data Processing is the AntiChrist Clearwater Florida

*UPDATE Employee: Honestly

*UPDATE EX-employee responds: You are really accurate about the so-called management at SDP

*Consumer Suggestion: You should give DOL a call

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SDP/ NME *might* not be ripping off their customers, but they sure as h**l are ripping off the people that work for them. I worked from SDP from early 2000 until late 2002, and was treated like an idiot the entire time. In that time, on one occasion they lost my paycheck (yes, you read that correctly) another time they issued my a paycheck for $13 for more than 40 hours worth of work, lots of other times they would screw up the paycheck and it would take them weeks to correct it, if they corrected it at all. They would find any reason to dock one's pay and there was nothing that could be done about that. On one occasion, I had over $200 deducted from my pay in one week for the most inane reasons (dress code violation, tone, etc. )

VICKY STIDL, the manager of the department that I was in much of my time there, is without a doubt one of the most absolutely worthless, useless wastes of human life that I have ever had the displeasure or the misfortune of having to deal with. She would repeatedly refer to people as boy, saying things like "Wears your ID, boy?" She would take the Quality Control tapes the monitors had made that day and listen to them in her car on the way home from work (!) She would find fault with one's tone of voice used on the phones and then doc their pay. One guy adjusted his headset while he was speaking to a caller and she docked his pay because she claimed that he was misrepresenting the company. By adjusting his headset? How the hell is that misrepresenting anyone or anything? She is mean and cruel, very domineering, and treats all those around her like they're the scum of the Earth, because it's the only feeling of power she has in her pathetic life.

FASIUL ALAM, another manager, was a barely literate sexist. If you were an attractive young lady with a large chest, he would let you get away with anything. But if you are not an attractive female, or if you're male, he'll publicly rip you to shreads every chance he gets. He was very rude to me whenever he spoke to me, docked my pay for taking 18 minutes on a 15 minute break, even for an alleged dress code violation. Since he was the supervisor of my department at that time, when my paycheck was lost, I had to tell him and try to have him call payroll and find out what happened to it, but he just said to me "What do you want me to do about that?" I had to go to another supervisor and have them find out why my paycheck hadn't been issued. Fasiul Alam is an apathetic, barely literate sexist.
Another supervisior, GEORGE, was genuinely stupid: he couldn't even operate his computer, I had to input data for him many times, but then another supervisor Susan(?) wrote me up for "tampering with a supervisor's computer".

These are just three examples of the type of ridiculous situations that would occur EVERY DAY at SDP. When I finally left, I think I slept for about a week to make up for all of the sleep I'd missed while working there, and it was quite a load off my mind, knowing that I wouldn't have to deal with useless people like FASIUL ALAM and VICKY STIDL ever again, and knowing that I didn't have to try and sell magazines that I knew no one actually read, knowing that I didn't have to be ashamed or embarassed about what I did for a living any longer.

Rm
St Petersburg, Florida
U.S.A.

This report was posted on Ripoff Report on 12/25/2007 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Special-Data-Processing/Clearwater-Florida-33764/Special-Data-Processing-is-the-AntiChrist-Clearwater-Florida-294324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Honestly

AUTHOR: Honestly - (U.S.A.)

Hello,
I have read the complaint below, and I have to say everyone is entitled to their opinions.

I myself am not to fond of the company, But I am speaking honestly as I was in payroll. And worked for the company for 5 years.

Number one the company will not doc an employees pay for a dress code violation or a different tone of voice. However they will send you home for not following company guidelines, which if you don't come back to work for the day, you will not be paid for the time you have left. Everyone is entitled to the company handbook, if not received one. It is the employees job to read it. If you are not dressed in code you will be sent home for the day, no exceptions.

As for the pay, it is not the supervisors job to research where your money is, it is your job, you need to go to the podium yourself and fill in a slip with your concern and why you feel you are missing or being docked for pay.
It is however the supervisors job to make sure your at work on time and doing your job correctly to obtain the most amount of pay you can earn, they also make commission off of your productivity, so it would hurt them if you warrant doing your job correctly or missing your paycheck for instance.

The supervisor however if knowledgeable regarding your productivity can answer any questions you have regarding your pay.
It clearly states on each pay plan what you can and will be docked for on your paycheck, the company will not and can not just take money from you because they feel like it.
If it takes two or three weeks to get the appropriate pay, that would also be a problem on your end.

Each employee is shown what their pay will be on Friday, they are handed what is referd to as a "Timesheet" on Mondays, from there it is the employees job to discuss any concerns about their pay with their supervisor and look over the pay plan. If they feel there is still a discrepancy, they must go to the podium and explain their concern. The podium has 2 days to look into this matter and make the appropriate adjustments. If it has taken two weeks, that is because the employee brought their concern up 2 weeks later. No matter the cause the podium only has a short amount of time they are allotted to fix the employees concern.

As for the supervisors calling you "boy" maybe it would be helpful if you wore your name tag provided in the first two weeks of work. A supervisor can not read your mind and with the revolving door that the company has it would be to difficult to remember, after all you have a voice speak up and say your name or simply ask them not to call you boy, From there the supervisor will merely look at your name tag, or ask you to display it properly.

And for the "sexist" you refer to, that is simply your opinion, Knowing Fosiul as well as I do, you could not know a nicer Man, or a better supervisor, if he treated you in a way you seen unfit, maybe you should have asked him about it, Human resources is and was available during those times for your complaints. If you did not file one, maybe it was something on your end and your attitude should have been checked.

Again I am not fond of the company many things about the company have upset me as they do most, However I was aware of these things when I started because I did read the employee hand book.
It does not benefit a smart or an ignorant person to work for a company without knowing the rules.

Thanks.
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#2 UPDATE EX-employee responds

You are really accurate about the so-called management at SDP

AUTHOR: Workzombie - (U.S.A.)

As a former employee who quit the madness of SDP a few months ago (was a verifier), I relate with a lot of what you said. I even reported Fasul for being rude to me, long ago, because he tried nit-picking everything I did and said when I worked inhouse as an SSA. It was degrading and stupid, and I felt totally angry at being treated like a worthless female.

I was smarter than they though I was, and didn't take crap from anyone, so I reported poor management behavior whenever necessary. Of course, they shut up and try to sweep everything under the rug. Whatever.

I'm college educated, and don't need to be treated like a two-year old by management there who seems to think that the employees under them are nothing more than a herd of brainless sheep. Some might be, but most of us weren't. Anyone with a brain eventually left, for better jobs elsewhere, including me.

It was such a relief to get away from (in my opinion) overly unpleasant, power hungry and abusive management. Donna Hickman was someone who really loved to throw her weight around, by being tough. And her boss, another woman, sided with her whenever necessary until I got wise and recorded Donna being abusive to me on the phone. Let's just say, they both got in trouble, but the company glossed over it all, always wary of lawsuits coming their way. And I know of other people, all totally competent and decent people, who had run-ins with the same people.

Very inept, rude and unprofessional management. Steve (home agent sup) was a nightmare to work for, too. He was really aggressive, and enjoyed writing people up if things weren't perfectly the way he wanted it. Fighting with management, and demanding to be treated with normal, everyday civil rights is something that many employees at SDP must do, if they want to continue working there and not end up feeling like a doormat.

As for working too much, that went hand in hand with working for that company. They slowly cut our pay, made it harder and harder for us to make good money at our jobs. One trick they use is to make the pay scale so hard to understand that employees won't know to question it, and just keep working. As the numbers work more and more in the company's favor, and the employees get squeezed out of their money, people start to drop like flies. Then, the company, who doesn't want to pay unemployment to anyone, ever, tries to force those who they don't like, out.

Working nearly seven days a week frequently to make enough money to get by on, I got a good job and gladly left with my head up high. In the few years I worked there, my hair turned grey, I developed eye problems from looking at the computer way too much (from working all the time), and the overwhelming stress was freezing me up so I had no energy to do anything.

My body was closing down, and I felt really exhausted all the time. The doctor told me the job was hurting me. It was. Friends of mine who used to work at SDP had heart problems, one left because the stress got to her health, too.

Good riddance to those lowlife supervisors, who make those poor employees suffer with smiles on their faces. It is a pleasure to work for a company with ethics, morals and happy customers. Word to the wise, if you work for this company, don't let them beat you down. It's all a big game, and you aren't just a number. Stand up for yourself and train them to respect you. If you don't, they will walk all over you. It is my opinion, but it kept me going to be tough, the whole time I was there, and I used to make good money (until the pay scale went south). Good luck.
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#3 Consumer Suggestion

You should give DOL a call

AUTHOR: Steven - (U.S.A.)

If your report is true sounds like a lot of crap. First I ever heard of a company financially fining people for dress code violations. Under the impression that is illegal. You should discuss this with Dept of labor as well as an attorney.
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