- Report: #1009772
Report - Rebuttal - Arbitrate
Complaint Review: Special-T-Travel
Special-T-Travel5050 S. Hwy 17-92, Suite 101 Casselberry, Florida United States of America
Special-T-Travel Paints a pretty picture and sends you to ghettos! Casselberry, Florida
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The place is in the middle of a ghetto. When I asked where I could get a cup of coffee early the next morning, I was told I would have to wait until the cafe opened or walk across the street!! We moved out the next day to a real resort!
When I got home I tried to contact Special-T-Travel to get reimbursed for the days we didn't stay. I was told to fax a complaint to their compliance dept. I did. I was told someone would contact me. They haven't!!! It's been a month. Everytime I call, I am told to talk to Angie. I get put through to her voicemail, and NEVER get a response! Don't trust these people!! If you are using a travel agency, my recommendation is talk to someone local that you can see face -to-face!!
This report was posted on Ripoff Report on 02/06/2013 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Special-T-Travel/Casselberry-Florida-32707/Special-T-Travel-Paints-a-pretty-picture-and-sends-you-to-ghettos-Casselberry-Florida-1009772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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