• Report: #1003859

Complaint Review: Special T Travel

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  • Submitted: Sat, January 26, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: desperateforhelp — chicago Illinois United States of America
Special T Travel
casselberry, Florida United States of America

Special T Travel Special T Vacation Pacage casselberry, Florida

*UPDATE Employee: Bogus Complaint

*UPDATE Employee: Special T Travel

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0Author 2Consumer 0Employee/Owner

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Special T Travel Charged me 1398 dollars because  I didn't travel to and tour all of their destinations. I cannot believe this company is able to do this. Seems to my bank the charge is valid and they played me the tape of me agreeing to everything and authorizing the charge in the event i did not travel. I can't believe this I have no memory of half o the things I heard but it was me alright. If anyone knows of anything I can do please help.

This report was posted on Ripoff Report on 01/26/2013 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Special-T-Travel/casselberry-Florida-/Special-T-Travel-Special-T-Vacation-Pacage-casselberry-Florida-1003859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Bogus Complaint

AUTHOR: Jeff - (United States of America)

This bogus letter was written by an employee at CSA, a company that calls former clients of Special-T-Travel (they are called "expired accounts") and tells people if they don't pay them (CSA) to reinstate their expired package, they will be charged all this extra money. (which Special-T of course does not do) Then when you say 'no way', they refer you to these bogus letters that THEY wrote to scare you into believing it will happen. I know. I'm a former employee of CSA.
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#2 UPDATE Employee

Special T Travel

AUTHOR: ANGIESTTS - (United States of America)

Special T Travel does not offer a vacation package in the amount of $1398.00!!  This post is from Consumer Services posing as a client of Special T Travel.

WARNING!!!! SPECIAL T TRAVEL WILL NEVER CHARGE ANY ADDITIONAL FEE/AMOUNT FOR AN EXPIRED OR UNUSED VACATION PACKAGE.

SPECIAL T TRAVEL HAS NO AFFILIATION WITH CONSUMER SERVICES OF AMERICA (CSA) OR TRAVEL SERVICES.

PLEASE IGNORE ANY EMAIL FROM CITI MERCHANT SERVICES, FIRST DATA MERCHANT SERVICES, DELINQUENT ACCOUNT STATUS, SPECIAL T TRAVEL COLLECTIONS DEPARTMENT OR ANY OTHER EMAIL / TELEPHONE CALL CONCERNING A CLAIM FROM SPECIAL T TRAVEL.

It has become evident that Special T Travel clients are being directed to these complaint sites as proof of additional charges owed by our clients.  Special T Travel does not have a Collections Department.  Special T Travel does not have an audio tape where you agreed to any additonal charges for your unused or expired vacation package. 

Special T Trevel does not provide MasterCard, American Express, Visa or Discover with a tape of your purchase.

If you have any questions or concerns about any charges please contact Special T Travel's customer service department at 800-393-3191.  Thank you.
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