- Report: #828168
Report - Rebuttal - Arbitrate
Complaint Review: Specialty Answering Service
Specialty Answering Service800 N. Henderson Road Ste. 300 King of Pressis, Pennsylvania United States of America
Specialty Answering Service Be very careful of this outfit King of Pressis, Pennsylvania
*Consumer Comment: jeez!
*Consumer Comment: Indeed
*Consumer Comment: Not a rip off.
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They never disclosed this in their contract or discussion. Find an actual answering service at a much lower rate than what they want to charge.
When they transfer a call from one of your customers to you or your staff, they keep billing you at the full rate when they are no longer on the line. That is not disclosed in their contract or literature. A huge rip off given that they are doing virtually nothing and billing at the full rate.
They claim this is "tying up their line" in an attempt to justify their billing. I find it doubtful they are actually incurring any actual cost after they hang up the line.
They ripped me off for over $5,000.
This is actually a marketing entity only with deceptive billing practices.
This report was posted on Ripoff Report on 01/24/2012 11:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Specialty-Answering-Service/King-of-Pressis-Pennsylvania-19406/Specialty-Answering-Service-Be-very-careful-of-this-outfit-King-of-Pressis-Pennsylvania-828168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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