- Report: #553135
Report - Rebuttal - Arbitrate
Complaint Review: Specialty Merchandise Corporation
Specialty Merchandise Corporation996 flower glen st. simi valley, California United States of America
Specialty Merchandise Corporation SMC stole money simi valley, California
Reluctantly I agreed with the 40/a month charge and joined. I ended up never selling anything and this morning received an account alert on my debit card that SMC took out $80 dollars. After almost 15 minutes of googling SMC to find their customer service number, I found a "805" area code number and called that. They told me that I cannot close my account because I had been a member for over 30 days! At no point was I ever told that I only had 30 days to cancel. Furthermore that I was obligated to pay the full $500. I said NO and the guy on the phone said "Luckilly for you i can offer you a deal, pay $79 dollars today and that will satisfy your contract for a full year" I then reminded him that SMC had taken 79 dollars out THAT MORNING and he said he had no record of it. I asked to speak to a supervisor and was forwarded to some womans voicemail who has yet to even call me back. I just filed a BBB report and am waiting for the pending charge on my debit card to go through so I can file a dispute with that as well.
This report was posted on Ripoff Report on 01/12/2010 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Specialty-Merchandise-Corporation/simi-valley-California-93065/Specialty-Merchandise-Corporation-SMC-stole-money-simi-valley-California-553135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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