- Report: #1046376
Report - Rebuttal - Arbitrate
Complaint Review: SpeediShuttle
SpeediShuttleInternet United States of America
SpeediShuttle Daniel Kapahu, General Manager Collected money for a service they did not provide. Did not pick me up at the airport, after waiting over one hour had to get a taxi and pay an additional $50 plus tip. Internet
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I emailed Mr. Kapahu and left several messages on his answering machine and have not even had the courtesy of a response. Speedishuttle clearly defaulted on their obligation to provide transportation for which they had already been paid for. I now feel that they are ignoring my efforts to get reimbursed for services that were never provided. Bottom line is that it cost me $100 for transportation from the airport to our hotel. Double what it should have cost. With Hawaii being a popular destination for travellers, I am sure the state cannot afford to have such poor customer service being provided to tourists. I did everything that was requested of me and have spent considerable time attempting to contact Mr. Kapahu with no success.
This report was posted on Ripoff Report on 04/26/2013 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/SpeediShuttle/internet/SpeediShuttle-Daniel-Kapahu-General-Manager-Collected-money-for-a-service-they-did-not-pr-1046376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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