• Report: #1147346

Complaint Review: Speedy Glass

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  • Submitted: Fri, May 16, 2014
  • Updated: Fri, May 16, 2014

  • Reported By: Angie W. — Denver Colorado
Speedy Glass
Nationwide USA

Speedy Glass Speedy Auto Glass Company lied, cost me a lot of money and missed work opportunity Denver Nationwide

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 I have a broken windsheild.  Speedy glass promised to come fix it between 0800-1200 MT today.  I made arrangements to miss a half day's work.   They showed up with paperwork proving that the correct part was ordered, however they brought the right part.   The installer was very rude, and so I called the Denver manager who identified herself as "Deenie" and she refused to send him back until "between 3 and 5" even though I explained that would require me missing a full day of work and that I do not get paid for missed time.   She would not budge, so I made arrangements to be here at my own expense and then I called the district manager "Rick Nedens".   I was not given any more satisfaction except to pinpoint the time to between 3:30 and 4:00.   I grudgingly agreed.   At 3:15, Mr Nedens called me back and said "you know, we decided we don't want to fix your car, you are on your own".   I can only assume that this was because I asked for an additional discount to cover my missed time off work.  

The results were a full day of missed work (amounting to appr. $200.00 for me), and a car I cannot drive due to a broken windsheild until another company can come out on Monday which means another half day of missed work, and a weekend trapped at home when I had plans because it is unsafe to drive with this cracked window.

I feel Speedy should be help responsible for this.   Calls to the presiden, Gary Skidmore have gone unanswered and I am looking for some help.

 

If Speedy would have told me when they were here this morning that they couldn't help me, I would have been able to get the car repaired elsewhere.


This report was posted on Ripoff Report on 05/16/2014 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Speedy-Glass/nationwide/Speedy-Glass-Speedy-Auto-Glass-Company-lied-cost-me-a-lot-of-money-and-missed-work-oppor-1147346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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