- Report: #1076043
Report - Rebuttal - Arbitrate
Complaint Review: Speedy Lube
Speedy Lube1236 S. 33rd st Philadelphia, Pennsylvania USA
Speedy Lube if you go here CHECK UNDER YOUR HOOD BEFORE YOU LEAVE! wish I did Philadelphia Pennsylvania
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I got my car in February of 2012, I went and got my oil changed and fuel injectors cleaned at Speedy lube. Considering its not the newest car I decided to get a transmission flush. The mechanic working on my car called me to the back and told me since I didn't know when was the last time it was done, it wouldn't be smart to do because it could do damage to my car if its not needed and that's $110 that would be wasted. I appreciated the honesty and thought about beim g a regular there since they do what you ask and nothing more......WRONG!!
Time went on and I actually didn't go back until a year later which bring us to Valentines day 2013. I got there at 12 noon for an oil change and a tune up. After calling me back 4 times for issues other than what I was there for I ended up sitting in there for 5 hours before I was finally told the guy couldn't get a piece off "because of the way its positioned". [continued below]....
Now we're at June 6, 2013.....thinking lightening doesn't strike twice went back for something I could have done if I had the tools....oil change and brakes....WRONG yet again. Did my oil change and my brakes....turns out I had hole in my brake lineand fluid was leaking out. Sat there another 5 hours. Had to have another mechanic repair it and got in an argument with one employee because I said I've never had this many problems with a crack head!!
At the end of it......ladies if you go....go with a man. They do NOT call men back only the women. I have seen so many women come in for an oil change, leave cone back with a guy who points out the oil wasn't changed or the filter wasn't changed. One case they never even put the car on the machine just had the woman pay and her husband was across the st and said he never saw his car go up and his oil was still dirty.
Lately I have been having priblems with my car. It wont start unless I gas it, popped the hood they did not hook things back up at all. Not to mention about month ago I went to put in windshield wiper fluid and they left the brake fluid bottle in my car. Total neglect. I am absolutely done and will be calling them on it. I have the pictures of the neglect I just thank God nothing major has happened while driving and I have a 4 year old who is in the car with me all the time.....smh Its ironic how the guy who whotold me not to spend money on something I may not need it no longer there.....
This report was posted on Ripoff Report on 08/15/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Speedy-Lube/Philadelphia-Pennsylvania/Speedy-Lube-if-you-go-here-CHECK-UNDER-YOUR-HOOD-BEFORE-YOU-LEAVE-wish-I-did-Philadelphi-1076043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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