- Report: #64205
Report - Rebuttal - Arbitrate
Complaint Review: Spiegel Card Processing Center
Spiegel Card Processing CenterSpiegel.com Beaverton, Oregon U.S.A.
Spiegel/FCNB's Card Processing Center Charged late fee BEFORE my closing date! Beaverton Oregon
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I sent my last check June 26th. My closing date was July 9! Now, how can a bill mailed two weeks early NOT get there on time? My check wasn't cashed until July 19 & my latest bill received yesterday shows I've been charged a late fee.
I was fuming tonight as I wrote their new Card Processing Center in Bethpage, NY to contest this charge. GET THIS: My bill shows that the late fee was charged to my account on July 5 when my closing date was July 9!!! A little eager, aren't we?
Along with my complaint, I'm including a copy of my letter to Spiegel & bill with the late fee to the Office of the Comptroller of the Currency in Houston. I suggest everyone do the same.
What Spiegel/FCNB is doing is nothing but racketeering. Not only will I never buy anything from them again, but I will watch carefully how they "re-organize" their companies so that I can avoid any other re-named businesses they begin.
I don't want to do business with a company who pads my bill with false charges, then provides no telephone number (other than a cheap, rude automated info number) where their customers can speak to a customer service rep. Every reputable company has that service. In the future, I'll be more careful.
This report was posted on Ripoff Report on 07/20/2003 10:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spiegel-Card-Processing-Center/Beaverton-Oregon/SpiegelFCNBs-Card-Processing-Center-Charged-late-fee-BEFORE-my-closing-date-Beaverton-O-64205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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