- Report: #457991
Report - Rebuttal - Arbitrate
Complaint Review: Spiegel Company
Spiegel CompanyHampton, Virginia U.S.A.
Spiegel Company Watch out if you order and have to return - won't issue credit Hampton Virginia
*Author of original report: Called customer service last 3 mornings and got 3 new lies each day
*Author of original report: Well 5 days have past and I have called and e-mailed every day
*Author of original report: Spiegel clothing Company
*Author of original report: I copied and pasted my report at ripoff to Spiegel
*Author of original report: Spiegel will not issues credit as do not have time - BUT
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Then there is good old Spiegel. If you return something to them, just plan on giving it back and never receiving the credit to your credit card. They just send that automated reply to my e-mails and seems to like to keep my money for retruns to irritate me and make interest off my money that they owe me. I got one e-mail saying they received the 2 tank camis back on April 9 with a reference #. Well this is June 3 and they have not nor will they discuss issuing my credit back yet but SAID THEY RECEIVED the items on April 9th. All above mention companies said they "could take 1 to 2 billing cycles before you saw a credit but NONE TOOKMORE THAN WEEKS AND SOME ONLY A WEEK!! What is Spiegels problem and why don't they get off thier butts and issue my credit as I am not going to leave it alone.I will come up and report weekly how sorry they are when it comes to taking an item back and they do not follow thru as I have received 2 billing statements. Love making that almighty dollar for interest for thier company is all I can assume.
ock Hill, South Carolina
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 06/03/2009 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spiegel-Company/Hampton-Virginia/Spiegel-Company-Watch-out-if-you-order-and-have-to-return-wont-issue-credit-Hampton-Vir-457991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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