ED Magedson – Founder
Spikedcollardogs on ebayInternet USA
Spikedcollardogs on ebay Keepin Kool ebay store name No support/customer service, selling a product with unresponsive warranty Internet
Ebay vendor Spikedcollardogs, ebay store Keepin Kool sells nothing but cooling products (fans, conversion kits and radiator/fan sets) made by ffdynamics. As such, I feel they are either a sole distributor for ffdynamics or actually ffdynamics selling on ebay under an anonymous identity.
I wanted to purchase a fan conversion kit for one of my vehicles and was in need of additional information. I had tried for over 5 months to get the information from ffdynamics via their website ffdynamics.com. I tried all means of contact, multiple times for 5 months and could not get a response from ffdynamics.
When I checked on ebay for the product and found spikedcollardogs, I contacted them explaining that I needed some information and asked them to share it with me. They said they didn’t have it and referred me to the website of the company they represented. This was the same site I had been using all these months in an effort to contact them.
I tried again as they suggested with the same results. I also looked up the registrant of the ffdynamics website and contacted them requesting assistance…no response from them either. I again contacted spikedcollardogs on ebay explaining that ffdynamics would not respond to my emails and requested them to contact the company they represent, to assist me to get the info I sought. Once again, I was interested in purchasing a system from them.
Their response was (copied from their email) “listen i aint no ones errand boy…enough with wasting my time,go buy a flexlite and move on already.” Getting past the spelling and grammatical errors it showed me that this was certainly not anyone I would be confident in purchasing anything from.
I would encourage all ebay looking for automotive cooling solutions to keep away from spikedcollardogs, the Keepin Kool store, and also ff dynamics company. Get another product where you will have the customer service and support and product warranty you purchase and deserve.
There is a vendor on ebay operating as “spikedcollardogs” that seems to be an exclusive dealer. It might even be ffdynamics itself, I don’t know. This vendor has absolutely no customer service, refused to contact ffdynamics to get some information for me and actually told me to go buy another fan setup. They are the worse vendor I have ever experienced on ebay! I urge you to not do business with them as they won’t be there for you if you need them. Buyer beware!!
This report was posted on Ripoff Report on 08/26/2014 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spikedcollardogs-on-ebay/internet/Spikedcollardogs-on-ebay-Keepin-Kool-ebay-store-name-No-supportcustomer-service-sellin-1172498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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