This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Had a woman call claiming to have been referred to me by my supervisor and listed products he wanted me to get. Didn't realize until after the phone call that he had never spoken to this woman. Thought maybe it would work out and waited till we received the items although I had a bad taste in my mouth about it the entire time. Made sure not to use any of the supplies just in case it was a rip off and waited for the invoice to arrive. It arrived a week later and was for over 10x the amount it should have been. Invoice showed no detail on the amount supplies that were agreed upon, which was only 4 small boxes of supplies (post-its, sharpies, pens, paper clips). If the invoice hadn't been so high I probably would've just OK'd it and left it alone but it was for nearly $4000. Left them a voicemail saying we aren't paying for it and to contact me if they want me to ship it back at their expense. I read that I don't need to send it back but figured if they want to take care of it that's fine. The woman on the phone also made a nice little gesture, which now turns my stomach, that she wanted to include a Cross pen just for me "for being so sweet." That's pretty low. I still have that too. I am usually so cautious and am practically rude to every sales call person we get because I know there are tons of scams out there but they got me by referring to my supervisor.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.