- Report: #262222
Report - Rebuttal - Arbitrate
Complaint Review: Spinnaker Resorts
Spinnaker ResortsP.O. Box 17 Hilton Head, South Carolina U.S.A.
Spinnaker Resorts Do Not BUy any timeshare from Spinnakers! Everything they promise you in presentation is FRADULENT. Ripoff Hilton Head South Carolina
*Consumer Comment: Time shares are a BAD purchase
*Consumer Comment: Thank God We Cancelled!!
*UPDATE Employee: Suggestion!
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1.) We were told we were purchasing a gold star timeshare. After reading through literature...we found this was silver.
2.)We were told that with this gold timeshare we qualify for Interval International, Upgraded to the gold package. False. Only the first year is paid for and if we want to continue membership with II we are responsible for fees.
3.)We were told that we could stay anyplace listed in the Interval International book for $349 or less (gold star resorts). This was for a full week or less, and we were not required to exchange our week purchased. Unlimited. False. I was quoted a price of $1, 099 through II.
4.) We were told that we qualified for the sports package at our purchased timeshare, therefore, we qualify for any sports listed at a resort. Example: Snorkling, parasailing, jet ski rentals. Totally false! You have to pay for extracurricular activities.
5.)We were proposed a scenario of "if we didnt want to use our week and if we wanted to rent it out". They said If they handle renting out unit, transaction fee for this is $170. False again. Try we get 60% and they get 40%. and then on top of that you have to pay your $635 maintenance fees. So therefore you would pocket approx. $120
Now does this sound like something you would want to be locked into???
I didn't mention that I gave these fools $917 for downpayment and will be making a monthly payment for the next 7 years.
I tried to get out of this contract due to misrepresentation, after the fact of findng all this information out once I returned home. I have had NO success nor has the management been helpful. I have emailed our sales person several times with no response. I am here and they are there so what are you to do ?? I have had conversations with the management and they told me they have never encountered a customer disatisfied and will speak with our salesman relating to my accusations. I have heard nothing...but I did recieve my first bill for payment in the mail today. Go figure!!!
Black Mountain, North Carolina
This report was posted on Ripoff Report on 07/20/2007 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spinnaker-Resorts/Hilton-Head-South-Carolina-29938/Spinnaker-Resorts-Do-Not-BUy-any-timeshare-from-Spinnakers-Everything-they-promise-you-in-262222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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