- Report: #1048192
Report - Rebuttal - Arbitrate
Complaint Review: Spirit Airlines
Spirit AirlinesExecutive way, Miramar Florida Miramar, Florida USA
Spirit Airlines Low price Spirit Airlines avoids responsibility for stolen luggage by delayed and denial tactics Miramar Florida
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Spirit Airlines refusal to accept responsability or liability for personal effects stolen from luggage while traveling from San Diego to Las Vegas. While traveling on the cheap no frills Airline - Spirit, I checked my luggage because it was $5 cheaper than carry on. When I arrived home at Las Vegas late that night, i dropped my bag and retired. When unpacking later, I notice my bag was ransacked and a video camera, accesories and baseball golve werre stolen. I conatcted Spirit and was given the runaround on why I hadn't reported it within 4 hours, Blah. blah. After many more calls, they said I needed to return to the airport to file the claim. I did and then filed a formal stolen luggage report with reciepts, notorized, registered , and signiture required letter. Add another $45 to my loss. They responded 45 days later saying that non of the camera equipment is not covered and only the glove would be reinbursed at 10% per annum depreciation. 30 days later I recieved a check for the glove depreciated @ 7.5% per year, 75%. They glove was 3 years old and in mint condition. They increased the depreciation to reduce the compensation. I appealed 2x's and they rejected it 2x's. Spirit plays the delay tatic, obstacle placing, policy changing and non customer satisfaction policy game. I am so discusted with their antics. No one in my company and family will ever fly spirit again. But I will keep badgering them for a equitable settlement. Boycott Spirit until they get some soul.
This report was posted on Ripoff Report on 05/03/2013 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Airlines/Miramar-Florida/Spirit-Airlines-Low-price-Spirit-Airlines-avoids-responsibility-for-stolen-luggage-by-de-1048192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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