- Report: #913774
Report - Rebuttal - Arbitrate
Complaint Review: Spirit Airlines
Spirit Airlines WARNING! DO NOT SIGN UP FOR THEIR $9 FARE CLUB! THEY WILL STEAL YOUR MONEY! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The phone calls get routed to India. Spirit Airlines doesn't even display a phone # on their website, probably to make it very difficult for us to track these theives down.
So, I tracked down: 800-772-7117 and called them... after a long waits, I get someone on the phone from India who says they don't have anyone in the US to take my call. She kept saying "I am very sorry" and "this is policy, but we can't refund you... you agreed to the terms and conditions." I get that. What I don't get is, why didn't you notify before the transaction occured and why didn't you send me a receipt when the transaction took place? Probably because you wanted to sneak this one by me, which you were successful at doing.
The first customer service rep told me She would transfer me to a supervisor (eddie or edwin) and told me that I needed to cancel my account, which I did online as she was transferring me. NOW, GET THIS! 60 Seconds after I cancelled my account on line, and was transferred to the supervisor, he told me that he could not refund me becuase I "cancelled my account online" and since I did that, it was "impossible" for him to refund me.
This is a lucrative business model by some very BAD People called Spirit Airlines. The government should look into these billings as Deceptive Business Practices.
This report was posted on Ripoff Report on 07/18/2012 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Airlines/internet/Spirit-Airlines-WARNING-DO-NOT-SIGN-UP-FOR-THEIR-9-FARE-CLUB-THEY-WILL-STEAL-YOUR-MON-913774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.