• Report: #713984

Complaint Review: Spirit Airlines

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  • Submitted: Tue, April 05, 2011
  • Updated: Thu, April 21, 2011

  • Reported By: Nat — Michigan United States of America
Spirit Airlines
Nationwide United States of America

Spirit Airlines Spirit Air, Spirit CHANGED FLIGHT, REBOOKED, RUINED TRIP, COST ME EVEN MORE MONEY! Detroit, Nationwide

*REBUTTAL Individual responds: Spirit Airlines is the worse!!!!!!!!

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Booked a trip to the Dominican Republic over 2 months ago for this year June 4-June 11. Perfect days, I had my work scheduled around those days as well as the other 9 people going on this trip. I get an e-mail from Spirit last night saying they changed my flight to Friday June 3rd and to Sunday June 12th. Really? Changed it by a whole day?? Not even a few hours, that would have been fine but a whole day? So now I have to use a vacation day for Friday and Monday the 13th? (Since they changed the days but not the times, still coming home at mignight Sunday instead of Saturday and still leaving at 630 am Friday instead of Saturday).

So now, Spirit, I have to add on days to stay at the hotel which I dont want to pay for, or shorten my trip, which will also cost me. When called, they basically said oh well, we cannot help you, you can cancel for $150.00/pp. It took everything I had not to tell them to F&*% off. Thank you Spirit airlines for ruining my first time out of the country, thank you Spirit for making me NEVER fly your airline again or anyone else I know.

Now I am trying to figure out how everyone will be able to afford more days, take extra days off of work that some of us just dont have (or will be allowed to take), and whether to even go. Eff off Spirit.

This report was posted on Ripoff Report on 04/05/2011 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Airlines/nationwide/Spirit-Airlines-Spirit-Air-Spirit-CHANGED-FLIGHT-REBOOKED-RUINED-TRIP-COST-ME-EVEN-MOR-713984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

Spirit Airlines is the worse!!!!!!!!

AUTHOR: Dani - (United States of America)

I have the same story.  We booked our trip to Punta Cana for May 21 to May 27, 2011 flight from Fort Lauderdale.  We got a call yesterday advising us that we won;t be able to fly on that day becuase the Airlines decided they no longer have flights to that destenation.  We either have to Fly from Miami at an additional charge of $171.00 per person for 3 people. Or we have to fly the next day, which our trip will be shortend by one day. 

This is so ridiculous, and the sad part is they dont want to take any blame for it. My husnad and I are beside our selfs and don't know what to do. 

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