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  • Report: #930309

Complaint Review: Spirit Incentives

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  • Submitted: Tue, August 21, 2012
  • Updated: Wed, August 22, 2012

  • Reported By: Chicago — Downers Grove Illinois United States of America
Spirit Incentives
Registration Processing Center PO BOX 24527 Fort Lauderdale, Florida United States of America

Spirit Incentives Global Vacation Network Free 3 day cruise scam Fort Lauderdale, Florida

*UPDATE Employee: Spirit Incentives Response

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Spirit Incentives is a scam.  Now that I have read other's reports, I should have known better.  I sat through a Global Vacation Network presentation in exchange for a promise of a 3 day air and cruise vacation.  While I agree that this was a scam and it took a battle to even get the promised vacation (which was nothing more than a piece of paper with many steps to follow) my complaint is against the Spirt Incentives organization. 

I followed all the required steps including sending a check fot $100.00 to reserve my place.  I selected three dates to travel.  I was told that I would receive notification 45 days prior to travel.  Of course, I never received notification.  After logging back into the site on my own, I was advised to call within 7 days.  I called, many times, and kept getting a recorded message that the call volumes were high.  After waiting over an hour several times, I was forced to hang up. 

Finally, I got through only to be told that the dates were no longer available and I would need to pay $139.00 to get an extension.  This is a scam and these guys need to be sued in a class action. 

I would be happy to be a lead plaintiff.

This report was posted on Ripoff Report on 08/21/2012 08:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Incentives/Fort-Lauderdale-Florida-33307/Spirit-Incentives-Global-Vacation-Network-Free-3-day-cruise-scam-Fort-Lauderdale-Florida-930309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Spirit Incentives Response

AUTHOR: Spirit Incentives Representative - (United States of America)

The reason why Spirit Incentives has successfully fulfilled over one million customer travel incentive and benefit offers over the past 20years is because we take customer service very seriously. Spirit Incentives fulfills travel for all our customers that follow the Terms of Participations outlined on the back of the certificate.

Customers who have followed the Terms of Participation are not declined travel. Please make sure you have reviewed the terms and conditions provided on your offer. If you would like to review your file with us, please send us your contact information to onlinerep@spirit-incentives.com and we will have a customer service agent contact you.



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