- Report: #598710
Report - Rebuttal - Arbitrate
Complaint Review: Spiritual Physique
Spiritual PhysiqueP O Box 25398 Los Angeles, California United States of America
Spiritual Physique Khama Anku Charged and/or withdrew $49 from my credit card/account without my approval/permission in March and April. Los Angeles, California
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I ordered a lifecoach cd @ no cost, you had to pay shipping and handling of $13.95 only. There was not anything additional required to receive the cd @ no cost. I provided my credit card information for shipping and handling purposes only. When I went to the bank today I found out $49 had been taken out of my account in March and April.
An additional $49 was taken from my account 03-29-2010 and 04-28-2010, it did not state what the charges were for on the bank inquiry. The bank stated I needed to call them and dispute the charges. I called the number provided to the bank for the transaction while I was at the bank, the number was disconnected. I went home and called the 888-339-8450 provided on the website. You are advised to leave your name, number, and email address and someone will get back with you in approximately 3 days. [continued below]....
Then I went to the website and clicked the live support online option for customer service. I asked why my account was charged for the above mentioned charges. It showed I was chatting with Khama. She said it was for the spiritual spa membership. I replied I did not sign up for a spiritual spa membership and there were not any additional requirements to receive the cd @ no cost and I would appreciate it if she returned my money back to my account ASAP and do not attempt to take any more money from my account. The chat session was disconnected.
This report was posted on Ripoff Report on 04/30/2010 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spiritual-Physique/Los-Angeles-California-90025/Spiritual-Physique-Khama-Anku-Charged-andor-withdrew-49-from-my-credit-cardaccount-with-598710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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