• Report: #442207

Complaint Review: Spokeo Spokeo Automatically Brings You Friends' Updates Together

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  • Submitted: Thu, April 09, 2009
  • Updated: Thu, April 09, 2009

  • Reported By:kokomo Indiana
Spokeo Spokeo Automatically Brings You Friends' Updates Together
http://www.spokeo.com/ Internet U.S.A.

Spokeo Automatically Brings You Friends' Updates Together Over charged, then after using it less then 5 minutes, wanted a refund, they said no, "its a service so no refunds." . Internet

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Offered to bring information together for 2.95/month. Bought it, they charged $35, and no facebook. Used product less then 5 minutes before finding this out. Emailed them, they told me "since its a service product they couldnt refund my money." I responded that it was false advertising, and I used it less then the time it takes to try on a shirt at a clothing store. They responded no refund.

Quote "We offer only three packages: 1-Year, 6-Month and 3-Month. $2.95 is
the per-month price for the 1-Year package, and we state right next to
the purchase button: "You will be billed one convenient payment of
$35.40".

Since Spokeo is an information service not a physical good, we do not
refund the first payment after the premium information has been
unlocked. If you think you made a mispurchase for the wrong plan, we
can modify your order to the lowest-priced plan ($15) and refund you
the difference."

**** I challenge anyone to find this yearly cost on anything except the "already purchased" email.

Saylors
kokomo, Indiana
U.S.A.

This report was posted on Ripoff Report on 04/09/2009 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spokeo-Spokeo-Automatically-Brings-You-Friends-Updates-Together/internet/Spokeo-Automatically-Brings-You-Friends-Updates-Together-Over-charged-then-after-using-i-442207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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