• Report: #1167613

Complaint Review: Spokeo

  • Submitted: Tue, August 05, 2014
  • Updated: Tue, August 05, 2014

  • Reported By: Lotsemellon — Driftwood Texas
Spokeo
Nationwide USA

Spokeo Not one piece of information was correct Nationwide

*UPDATE Employee: Customer Care

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I decided to use Spokeo to look for a long lost friend. Not one piece of information they had for this person was correct. I looked up other people, including myself and other family members and there was not one corrrect report. Ages were wrong, addresses were 20 years old, phone numbers wrong or disconnected. 

This company has nothing to offer you for your money. Do not pay them a dime!

 


This report was posted on Ripoff Report on 08/05/2014 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spokeo/nationwide/Spokeo-Not-one-piece-of-information-was-correct-Nationwide-1167613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Customer Care

AUTHOR: Spokeo - ()

Dear User,

I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user.

However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see.

For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Spokeo's data reflects that of the original sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.

Please contact us directly at customercare@spokeo.com so that we can look into this matter and assist you further.

Sincerely,

Sunny, Supervisor

Spokeo

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