- Report: #352844
Report - Rebuttal - Arbitrate
Complaint Review: Sport Utility Performance Center
Sport Utility Performance Center1902 Drew St Clearwater, Florida U.S.A.
Steve Eiseman , Sport Utility Performance Center, Inc Lied about replacing auto computer, said it was not the problem to sell other parts not needed Clearwater Florida
*REBUTTAL Individual responds: The exact truth as verified by several Cosumer Agencies and the Pinellas County Courts!
*Author of original report: Daily Details to Steve Eiseman , Sport Utility Performance Center, Inc Lied about replacing auto computer, said it was not the problem to sell other parts not needed Clearwater Florida
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This ignorance led to problem misdiagnosis that involved installation of many expensive parts and labor (totaling $1440) NOT needed to correct the problem. Steve Eiseman then found the problem as his fault (admitted to not programming /flashing the new PCM originally requested). He asked to put the requested new PCM back in. I said yes. He then took two weeks to rebuild a PCM instead of reinstalling a new PCM originally requested.
This rebuilt PCM was an inferior product that I did not request. I was warned of faulty after-market rebuilt PCMs and through personal research of the problem found it warranted. That is why I specifically requested a new PCM to be installed originally. The Jeep again continued to stall from the first day I paid for the final repair. That same week I had Suncoast Crysler Jeep dealership install a new PCM to correct the problem at a cost of $1020. Suncoast stated in writing that no new PCM had been installed prior to their installation of a new PCM.
Steve Eiseman would not refund any money for the mis-installed parts or labor. This repair shop is running a scam.
This report was posted on Ripoff Report on 07/18/2008 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sport-Utility-Performance-Center/Clearwater-Florida-33765/Steve-Eiseman-Sport-Utility-Performance-Center-Inc-Lied-about-replacing-auto-computer-352844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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