- Report: #770184
Complaint Review: Sports Floor Mats, a Division of Fan Shops Inc.
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| Sports Floor Mats, a Division of Fan Shops Inc. 55 Picket Place
Freehold, New Jersey United States of America |
|
Sports Floor Mats, a Division of Fan Shops Inc. Do Not Order Floor Mats From These Guys!!! Freehold, New Jersey
*Consumer Comment: Owner's comments not valid
*UPDATE Employee: Sports Floor Mats Order Follow-Up
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I emailed them on 4 separtate ocasions in which i have not received a response. When you email this company it says they will contact you within 24 to 48 hours. I tried their phone number and its a auditmated voice saying its better to email them to get a faster response. When you press numbers 1-3 you get a voicemail and I have left numerous messages and no one has contacted me back.
I would really like something done about this and at least my money back!
Shannon Landes
sparticus1105@yahoo.com
This report was posted on Ripoff Report on 08/28/2011 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sports-Floor-Mats-a-Division-of-Fan-Shops-Inc/Freehold-New-Jersey-07728/Sports-Floor-Mats-a-Division-of-Fan-Shops-Inc-Do-Not-Order-Floor-Mats-From-These-Guys-770184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Owner's comments not valid
AUTHOR: elflight1 - (United States of America)
SUBMITTED: Thursday, December 06, 2012
#2 UPDATE Employee
Sports Floor Mats Order Follow-Up
AUTHOR: Sports Floor Mats - (United States of America)
SUBMITTED: Sunday, December 18, 2011
I apologize for not noticing your "Rip off Report" sooner. I just noticed this negative comment while googling for our company name. I looked into why you were not responded to. Unfortunately your email account was flagged as spam and was not appropriately handled by our CRM system. First and foremost I apologize that you were unable to contact us. The best way to contact our customer support is via the contact us section of our website. I see that although delayed you received your shipment via Fedex tracking number 363098715415789. Hopefully everything was ok with the product. I just went ahead and issued you a 20% discount to make up for your inconvenience.
Regards,
SportsFloorMats
