Sportsman Steel Safe Company Pentagon Safe Company bait and switch, fraud, substandard quality Long Beach, California

In January, 2012 I called Sportsman Steel to purchase a Special Forces Commemorative safe with a plain finish. I spoke with Kevin Hand who told me that there werent any available with a plain finish, but for only seventy dollars more I could purchase one with a beautiful gloss finish. Reluctantly, I agreed. Upon receiving the safe I discovered several discrepancies that I brought to Mr. Hands attention which have been ignored. The problems are as follows:
 
Defective paint on the top, door scrapes on the frame, the bottom of the door has been completely ground off after it was painted, a lower fire rating than the safe was advertised at and missing bolt grommets.
 
After filing two complaints with the Better Business Bureau they found that Sportsman Steel Safe Company MADE NO GOOD FAITH EFFORT to resolve either of the complaints. Furthermore, Mr. Hand recorded threats toward me and my company on my home telephone answering machine.
 
A Internet search for sportsman steel reviews yields unending complaints about the integrity of the company and their products.