- Report: #991943
Report - Rebuttal - Arbitrate
Complaint Review: SpotOn.com
SpotOn.com2350 Kerner Blvd Ste 380 San Rafael, CA 94901 Atlanta, Georgia United States of America
SpotOn.com Sales Slave Atlanta, Georgia
*UPDATE EX-employee responds: No base salary plus commission
*UPDATE EX-employee responds: Unprofessional managers
*Author of original report: SpotOn Issues Resolved
*Consumer Comment: Nuforia
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I am not new to the slings and arrows of outrageous sales fortune since I've been in commision only sales for over 25 years, but I knew after a few weeks of reaching "employee" status that something was not right with this Company (and I use the word "Company" loosely). Upon further review - and counter to all SpotOn representations - it turns out the ethos of this debacle called SpotOn more closely mirrors the "take no prisoners" wham-bam-thank-you-ma'am mentality of the slimy Merchant Services segment than the "simple, consumer-friendly" fraud which is the main thrust of SpotOn's pitch. And how could that be? It turns out that the owners of SpotOn - 2 boy twins named Matt and Zach - have a previous ownership stake in a Merchant Services company and have employed not only the personnel but the lack of morals that the Merchant Services segment is famous for. I really did not have a grip on how revolting this sales machine was until my direct report - Douglass Miller - screamed at me on the phone to ignore customer service! Sales were the only objective and F--- the new customer if they needed help. Unacceptable.
I have been in sales for over 25 years and never have I been told to F--- the customer so directly as I was by Douglas Miller with SpotOn.com. This may be business as usual in the slimy Merchant Services segment that Matt and Zach fostered in they're Capital Partners business and in which Douglas Miller took his cues from, but if you are looking for ethical employment, do NOT waste you're time with SpotOn.
This report was posted on Ripoff Report on 01/05/2013 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/SpotOncom/Atlanta-Georgia-30301/SpotOncom-Sales-Slave-Atlanta-Georgia-991943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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