Report: #969517

Complaint Review: Spotmau Corporation

Submitted: Thu, November 15, 2012
Updated: Thu, November 15, 2012

Reported By: young49ar — Sebastian Florida USA

Spotmau Corporation

10685-B Hazelhurst Dr. # 2837 Houston, Texas United States of America

Phone:
Web: http://www.spotmau.com/
Category: Computer Software

Spotmau Corporation 3rd party order processing: Wondershare No email was received to verify order process and have not been able to make contact. Houston Texas

*Author of original report: Update: Spotmau Made Contact

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1Author 0Consumer 0Employee/Owner

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On 11/09/12 I placed an order with Spotmau Corp. for purchase of Spotmau PowerSuite Golde 2012 w/CD at a cost of $76.90. Upon completing the online order a web page displayed 2 messages, "Payment has been completed" and "Payment is successful!". Also on this web page I was given an Order ID and verbage stating I would receive and email with registration information. The email didn't happen as well as any response to emails I have sent them! My credit card was debited the following day, 11/10/12, and I haven't received any information pertaining to the order shippment! I'm contacting my credit card company to stopped payment on this purchase!

This report was posted on Ripoff Report on 11/15/2012 06:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spotmau-Corporation/Houston-Texas-77043/Spotmau-Corporation-3rd-party-order-processing-Wondershare-No-email-was-received-to-verif-969517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Update: Spotmau Made Contact

AUTHOR: young49ar - (USA)

SUBMITTED: Thursday, November 15, 2012

I made contact with a sales person this morning and informed him of the problem I was having not receiving emails from Spotmau. He found my order and forwarded the information that I was supposed to receive in the email. I am hesitant to download Spotmau's software due to the number of negative experiences posted on Ripoff Report. I only get one shot at installing a new hdd in a laptop. I will report back with an update!