- Report: #1076019
Report - Rebuttal - Arbitrate
Complaint Review: Spott Pet Microchip company
Spott Pet Microchip company gives sense of false security, they could care less about you or your pet, waste of money, totally unhelpful internet
*Author of original report: What A Load of Bull
*REBUTTAL Owner of company: Inaccurate report misleads individuals on microchips
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so I got my dog implanted with a Spott microchip after reading their information which was full of promises of if your pet ever got lost, they would help you get him/her home again. Well, a week ago we had just moved into a new place, and my dog slipped her collar and disappeared! I had not Eben had a chance to get the phone/internet hooked up yet. I was frantic, looked everywhere, had my new neighbors whom I didn't even know looking, called the local animal shelter, etc. Contacted the microchip place and explained the situation, asked them for help since I didn't have the internet and would have to take a couple hours out from looking for her to go to the next town over and use a public library computer (if one was even available) to access my Spott account. He says "oh I'm sorry your dog is missing. You'll just have to access your registered açcount." And that was it! I tried contacting him again and he wouldn't even give me the time of day! This microchip service is s joke and a total waste of money. It gave me a false sense of security. It was absolutely useless, the one time I needed it, I got absolutely no help from them. I am truly disappointed and disgusted with this service. By the way, I did eventually find my dog- with no help from them though!
This report was posted on Ripoff Report on 08/15/2013 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spott-Pet-Microchip-company/internet/Spott-Pet-Microchip-company-gives-sense-of-false-security-they-could-care-less-about-you-1076019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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